Testimonials are anchored on sheer flattery. |
Heaven!
You've read it for 10 times and it still felt like you're on Cloud 9. Your high school crush called you cute in a testimonial on your profile. Truly, it's enjoyable to read nice stuff written about you. It's also a quick peek on how you're being perceived by your friends.
When it's your turn to write - you'll mention how your friend saved a poor kid from a rabid dog, what expensive upgrades he added on to his car, how he managed to not study and still get an A+ - all with the hope that your friend will write a similarly gleaming testimonial for you in return.
Sheer Flattery
Sheer Flattery
The model didn’t work because the approach was anchored on sheer flattery. It's like you were a product that had to be promoted. Add him or keep him as your friend, you won't regret it! People don't do it that way, well unless you're a fledgling author and you need to build credibility to sell your books.
It ended up becoming a popularity tool - more testimonials, the better. The fad had been so great that some websites began selling testimonial templates.
The Wall
Facebook reworked the concept by putting up The Wall. A person's interactions with his friends speaks volumes about how he is perceived by his peers, and how he treats them back. It's raw, genuine and informal, as opposed to superficial write-ups.
The Wall went on to become a key piece of Facebook. And the rest is history.
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